FAQs & Tips












Getting here:  Fly into Denpasar Airport, then Taxi to Sanur, then Fast water Taxi to Lembongan Island.


We can arrange to have you picked up from the Airport or from your Hotel in Bali and then booked and dropped off at the water boat services.   The boat trip over to Lembongan will take about 30 mins and is a beautiful ride.


Arrival at Lembongan Island: Our villa manager can arrange for a truck to pick you and your luggage up from the bottom of the hill with a taxi truck if you request.  It is an easy walk down to the villas from the top where the taxi truck drops you off and where motor scooters are parked.  Guests can also walk down the stairs from the villas to the boardwalk where restaurants and the beach are located.  This access is many user friendly steps.


Passports & Visas: Bring your passport. A holiday visa is approx $35 USD paid for and arranged at the airport upon arrival.


Money: There is an ATM machine on the Island is located next to Neomans Meal House 99 near where the ferry boats pull up.   Money Changers have portable eftpos machines and can give you cash.


What to bring: There are small local trade stores on the island which carry most basic things i.e toiletries and some basic snacks, cheese and bickies, breakfast cereals, yogurt etc. The Villa Manager can arrange wines and spirits but you may also wish to bring these from Bali mainland from large supermarkets.


Policies of Lembongan Sanctuary Villas


Check-in: From 14:00 hours


Check-out: Until 10:00 hours


Cancellation/ prepayment: Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room.


Children and extra beds: All children are welcome.

Free! One child under 4 years stays free of charge when using existing beds. 

One child from 5 to 12 years is charged IDR 150000 per person per night when using existing beds.

One older child or adult is charged IDR 300000 per person per night when using existing beds.

Free! One child under 2 years stays free of charge in a child's cot/crib. 

The maximum number of children's cots/cribs in a room is 1.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.


Pets: Pets are not allowed.


Cards: Cards accepted at this property are Visa & Mastercard. Bookings can also be paid via Paypal.


Facilities of Lembongan Sanctuary Villas  


Bedroom: Wardrobe/Closet


View: Varies depending on villa level selected. Views get better the higher the villa.


Outdoors: Outdoor pool, Garden, Terrace, Sun terrace, Outdoor furniture, Balcony, Private Pool, Patio


Kitchen: Microwave, Kitchenware, Refrigerator, Dining table, Stovetop, Toaster, Kitchen, Electric kettle


Activities: Fishing, Canoeing, Hiking, Cycling, Diving, Snorkelling, Massage, Scooter riding, Boat rides, Yoga.


Living Area: Seating Area, Sofa, Dining area


Media & Technology: Radio, Cable Channels, iPod dock, Satellite Channels, DVD Player, Flat-screen TV, CD Player, Telephone.


Food & Drink: Minibar


Internet: Free! WiFi is available in all areas and is free of charge.


Parking: Up the top of the villa stairs


Services: Room service, Airport shuttle (surcharge), 24-hour front desk, Luggage storage, Concierge service, Babysitting/child services, Laundry, Ironing service


General: Safety deposit box, Air conditioning, Mosquito net, Tile/Marble floor, Fan, Ironing Facilities, Safety Deposit Box, Iron, Interconnected room(s) available, Private entrance

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Property surroundings


Restaurant: Lembongan Reef (200m)


Cafe/bar: The Deck (200m)


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